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Here the human connection matters. We set the bar high for our reports, but there's always time for a good joke or a spontaneous coffee break. That positive energy is what makes me open my laptop with pleasure every day.
We offer
- Competitive salary in line with your experience
- Bonus that matches your role
- Real impact on the critical infrastructure of NL
We ask
- Honesty, people-first and proactive mindset
- Thinking in solutions, not problems
- Drive to continuously improve
Why odido?
- Build the digital backbone of NL
- Human, optimistic & forward-thinking DNA
- Direct impact on customer experience
Senior Data Scientist
At Odido, we’re investing big in the future of AI, and this brand-new role puts you right at the center of it.
This is a new position, part of Odido’s large-scale investment and expansion in Artificial Intelligence, as we move toward a future where AI helps make every customer interaction more personal, efficient, and human.
As a Senior Data Scientist, you’ll develop and apply advanced predictive and generative AI models that directly influence our commercial performance and customer interactions. You’re not just a data expert, you’re a creator of smarter, more human experiences.
Your deep knowledge of both data science and telecom enables you to design human-like, conversational AI that enhances how customers connect with us across multiple channels. Most of your time will be spent working on Natural Language Processing (NLP), powering chatbot and voicebot solutions using the latest Generative AI models.
This role focuses on scaling and expanding current initiatives using cutting-edge LLMs. You’ll help internal teams work more efficiently, for example, by creating Retrieval-Augmented Generation (RAG) models to support customer service agents, while also setting up new frameworks that empower customers to find answers faster and smarter.
You’ll collaborate across departments, translating complex data into real business value. That means delivering POCs that matter, converting them into production-ready systems together with our data engineers, and communicating your insights with clarity, tact, and confidence.
You’ll be close to customer feedback, learning fast, iterating often, and helping shape Odido’s evolution into a truly data-driven organization.
All of this, in an informal, open environment where innovation, autonomy, and personal growth go hand in hand.
Your Team
You’ll join our Data Science team, part of the Information Technology (IT) department; A diverse and ambitious group of experts from three continents. We work closely with both technical and non-technical teams across Odido.
You’ll collaborate with colleagues in B2C, B2B, Finance, and Technology, building models designed for production from day one.
You won’t just build solutions, you’ll see them come to life.
At Odido, we believe in people.
We personally review every application, no keyword filters, no automated decisions. That’s why we ask you to briefly share why you believe this specific role at Odido fits your experience and ambition. If it’s a match, we’ll notice. We do not hire your AI (Yet)…;-)
We want to become the most human-centred telecom provider in the Netherlands. That might sound odd from an IT or network role, but that's exactly where it starts. Because without stable systems, a reliable network and smart technology there's no conversation, no connection, no trust. You make sure everything runs, even when nobody notices. And that's precisely the point. Even if the customer doesn't see you, your impact is felt in every conversation, every connection and every moment it just works. Because when the technology is solid, people can work, customers can be helped, and trust is built.
At Odido we're there for each other. We see each other's talents. We listen and always look at what's possible, technically, personally and in the way we work together. Because you're at your best when you can grow, Odido gives you all the space you need for that. Together we look at where your ambition and talent lie and make sure you get the opportunities to grow in your own way, whether that's deeper technical specialisation, a broader architect role, or a step towards tech leadership.
At Odido you build critical infrastructure at a national scale, with a competitive salary and a bonus that matches your role. You work in compact teams with short lines, hybrid and with flexible hours. Your growth is central: through a personal development budget of up to €1,000 per year, more than 200 digital courses and room for technical specialisation or a step towards tech leadership.
Some things you cannot learn at university, but you possess them by nature.
Your core personality is empathic, decisive, curious, people-focused, authentic, and honest. You know the difference between managing and coaching, and when to apply which. You embrace challenges and are eager to grow. These are traits we’re looking for not only in managerial roles but in every Odido colleague, at every level.
Must-Have Skills & Qualifications
- Master’s degree (WO) in AI, Machine Learning, or Data Science
- 4–7 years’ experience as a (Senior) Data Scientist, preferably within telecom
- Deep knowledge of AI/ML and hands-on experience with Generative AI
- Proven experience with LLMs (essential)
- Strong experience with libraries such as TensorFlow, Keras, H2O, XGBoost, Scikit-learn, Hyperopt
- Skilled in deploying solutions on AWS and on-prem environments
- Proficiency in Python, SQL, and Git (essential); experience with Docker, Drone, and Airflow is a plus
- Must live in The Netherlands
Nice-to-Have Skills
- Experience with text-to-image models
- Experience with diverse algorithms (deep learning, regression, decision trees, gradient boosting, reinforcement learning)
- Knowledge of the Google AI stack for Natural Language Processing
- Familiarity with telecom data models or customer-interaction datasets
- Experience with data and model governance, explainable AI, and production ML pipelines
- Native or fluent Dutch speaker
Even though we have many different colleagues, we look for a few typical Odido traits in every new team member. You need to be able to handle a changing organisation. The world of communications changes every day, and we need to grow along with it. Being naturally curious and interested in the technology we work with and the industry we're in helps enormously.
What I'm going to earn
€4.500,-
€6.100,-
We value clarity. This is the salary range for this position (gross per month excluding holiday allowance and bonus/commission). This salary range is based on the role, responsibilities, and relevant experience we are seeking. Your starting salary falls within this range, tailored to your knowledge and experience. Good to know: the scale extends further, so you have room to grow—in your role and in your salary.
Colleagues who paved the way
Your growth path at Odido isn't fixed in advance, you can go in any direction, horizontally too. I get the chance to gain new knowledge across different finance domains and keep collecting new experiences. Here you truly chart your own route.
I'm glad that at Odido I can be fully myself and feel heard. Diversity matters, especially within IT. Because different perspectives lead to the best solutions.
I'm proud that we are a diverse organisation where you can be completely yourself. Those different perspectives actually help us come up with innovative solutions that truly work for everyone.
What I love most about working at Odido is that as a mature organisation we still have that real start-up mentality. Entrepreneurship, speed and the drive to get better every day are deep in our DNA. And it's exactly that which makes it possible to build together with full conviction towards our Move-to-#1 strategy
Room to build
At Odido we work with compact teams. That means shorter lines, faster visible impact and more room to do your work your way. Flexibility comes with that, hybrid working and flexible hours. The better you feel, the better the work you deliver.
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Step: 1
First meeting
Getting to know each other during a first in-person meeting.
Step: 2
Second meeting
Meet future colleagues, dive deeper into the role and your wishes.
Step: 3
Offer
Excited? In the final step we go through the terms of employment together.
Frequently asked questions
That's possible temporarily under certain conditions: a maximum of 30 working days per 12 months, only within the EU (and a few designated countries), and with prior approval from your manager. Working from abroad on a long-term basis is not permitted.
Yes, Odido offers learning opportunities and a personal development budget of up to €1,000 per year (pro-rated for part-time), to spend on relevant training in consultation with your manager.
At Odido we work with a modern tech stack in which programming languages such as Java and Python and cloud solutions play an important role. The exact technologies vary by team and role, but the focus is on scalable, data-driven and future-proof solutions.
At Odido we work hybrid. This means that as an IT specialist you work partly from home and partly in the office, depending on your role and activities. The guideline is that you are present in the office part of the week to promote collaboration and knowledge sharing, and you can work flexibly from a distance the rest of the time. Working fully remote is not the standard.
For roles within Network Operations, an on-call or standby arrangement may be part of the position. This means you are available outside regular working hours on a rota basis to resolve incidents.